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Categories and Subcategories in Native Store

  • Updated

Categories and subcategories allow you to structure your products in a way that helps shoppers find what they are looking for more quickly. Categories can be viewed on the Category page. To learn more about the Category page, see Category Page.

Note there is a 150 limit maximum for categories, and subcategories count towards the 150 limit.

For an overview of categories and subcategories in native store, watch the following video:

Create Category or Subcategory

Note there is a 150 limit maximum for categories, and subcategories count towards the 150 limit.

To create a category or subcategory:

  1. In the side panel, click Store, then click Store Management.

  2. Click Categories, then click Create a new category.

  3. Use the drop down menu to select either A new category or A new subcategory.

  4. (Optional) If you selected A new subcategory in the previous step, you need to select which category the subcategory exists under.

  5. Enter a category name. The title appears in the Product gallery widget, if you configure it to display.

  6. Enter a category description.

  7. Use the Category products drop down menu to select which products belong in the category or subcategory. If you need to remove a product from the category, click the three horizontal dots (three gray horizontal dots) icon and click Remove product from category, then click Remove Product..

    Note that a product can be assigned to more than one category or subcategory.

  8. In the Media section, click to upload an image. You can select a site image or upload a new image from your computer. After selecting your image, click Done. This image appears in the Product Gallery widget and on the category page.

  9. Click Save.

Reorder Categories or Subcategories

Reordering categories changes the order in which they are displayed in the Product Gallery widget. You cannot move a subcategory from one category to another, you can only reorder subcategories within the same category.

To reorder categories or subcategories:

  1. In the side panel, click Store, then click Store Management.

  2. Click Categories.

  3. Hover over the desired category and click and drag the six dot icon (six-dot-icon.png) until the category is in the desired spot.

Delete Category or Subcategory

If you delete a subcategory, the products in that subcategory will be moved into the subcategory or category one level above it.

Deleting a category or subcategory cannot be undone.

To delete a category or subcategory:

  1. In the side panel, click Store, then click Store Management.

  2. Click Categories.

  3. Click the three horizontal dots (three gray horizontal dots) icon next to the category you need to delete, then click Delete category. Or, if you are deleting a subcategory, click the chevron (chevron-icon.png) icon to expand the category and display the subcategories within it. Click the three horizontal dots (three gray horizontal dots) icon, then click Delete category.

  4. In the popup, click Delete.