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Tax Zones and Rates

  • Updated

This content is only relevant for native store.

To determine which eCommerce solution you are on, see How do I know if I am using Native eCommerce or Third Party eCommerce?

You need to set tax zones and rates for each country you ship to and are required to collect taxes for.

To configure tax zones and rates:

  1. In the side panel, click Sell Online, then click Store Management.

  2. Click Set up taxes

  3. Click +Add tax zone.

  4. Select your country from the drop-down menu, and region if applicable.

  5. Complete the Tax Name, Tax Number, and Tax Rate fields.

    • Tax name. The name that appears on your invoice.

    • Tax number. The number that appears on your invoice.

  6. Click Save.

Edit Tax Zones and Rates

If you expand your customer base, you may need to update your tax rates or add another region to your tax zones.

To edit tax zones or rates:

  1. In the side panel, click Sell Online, then click Store Management.

  2. Click Set up taxes

  3. Click the three horizontal dots () icon next to the tax zone you want to edit and select Edit Tax Rate.

  4. Click Save after making your edits.

Delete Tax Zones

To delete tax zones or rates:

  1. In the side panel, click Sell Online, then click Store Management.

  2. Click Set up taxes

  3. Click the three horizontal dots () icon next to the tax zone you want to delete and select Delete tax rate.

  4. Click Delete in the popup.

Include Taxes in Product Price

You can enable taxes to be included in the product price. This feature allows merchants to comply with regional tax laws that require taxes to be included in product price. It is important to note that merchants are soley responsible for understanding and complying with tax obligations under applicable laws. We do not provide tax advice and disclaim liability for any tax-related inaccuracy and recommend that merchants seek professional advice.

The price including taxes is displayed on the product page, Product Gallery widget, checkout page, and in order confirmation emails. On the product page, there will be a note that total product price might change due to the buyer’s shipping location.

Note

  • This setting is only available for manual taxes. If you enable Avalara after enabling taxes included in product price, you will receive a message that your tax settings will be changed to taxes added at checkout.

  • This setting is enabled for your store as a whole. It currently cannot be enabled per shipping zone.

  • If shoppers use a discount, the discount is applied to the base price of the product, not the included tax.

To include taxes in product price:

  1. In the side panel, click Sell Online, then click Manage Products.

  2. Click Taxes.

  3. If you have not already set up tax zones, you need to set up at least one.

  4. If you have more than one tax zone, you need to set one as the default. The default tax rate will be the rate included in product price. To set a tax zone and rate as default, click the three dot icon next to the desired zone and select Set as default tax rate. This can be changed at any time.

  5. Scroll down to the Tax Settings section and select Include tax to Product Price.

On the checkout page, the shopper will see the product price, taxes, and shipping listed separately. If the shopper is in a zone where there is no tax, there will not be any applied tax. If during checkout, the shopper changes their address to one in a different zone, their taxes will be recalculated.