Productos de e-commerce

Descripción general

StoreFront enables you to sell digital or virtual products like software, audio and video files (mp3s), e-books, graphics, etc. that are delivered to customers by download.

How E-Goods work

Customers can add digital products to their carts and go to checkout in the same manner as if it were ordinary products. After the order has been processed, StoreFront sends an email notification with the download link to the customer. The customer can also download the product from the order details. 

StoreFront will send a notification with the download link only when the order is paid.

This feature is available in the 2,500 product store plan.

How to add an E-goods product

Si desea agregar un producto digital, siga estos pasos:

  1. Log in to your StoreFront control panel and go to the "Catalog" page.
  2. Haga clic en cualquier producto para editarlo o crear uno nuevo.
  3. Abra la ficha “Archivos”.
  4. Cargue los archivos que desea vender.

These files will be available for the customer only after the product is purchased.

Please note, that each file cannot exceed 100Mb. However you can upload more than one file per product.

Protecting download links

In order to prevent sharing of the download link (and therefore a file), you can limit the link lifetime and number of downloads a customer can make. You can set these limits on the "System Setting → General→  E-goods" page. There are two options available:

  • Duración del enlace, en horas
  • Número de descargas

Puede establecer ambas opciones a la vez o cualquiera de ellas. Si el valor de la opción está vacío, no se aplicará el límite correspondiente.

Ejemplos:

  • "el enlace está disponible por 24 horas solamente, número ilimitado de descargas"
  • "link is available without any time limits, however customer can download it 5 times only"
  • "el enlace está disponible por 48 horas y el cliente puede descargarlo 3 veces solamente"

When needed, the store administrator can manually regenerate any download link or expire it on the "Order details" page of the necessary order. After regeneration, a new link will be generated and sent to the customer, so he/she will be able to download the file again. After forced expiration, the link will become unavailable for a customer immediately.

How can I customize the email with download links?

Debe modificar la notificación de “descarga de Productos-een la página "Configuración del sistema→ Correo→ Notificaciones al cliente.

I want to offer free promotional E-Goods. Is that possible? 

Yes, it is possible. There are actually two ways to do it in StoreFront:

1. You can create a product with zero price and attach a file to it under the 'Files' tab. A customer will be able to add such a product to the cart, place the order and get download links without paying anything. For making such free orders more convenient for you and your customers, we recommend to enable the 'Skip payment method selection, if the order total is zero' option and make your store automatically set 'Accepted' status for such orders so that a customer will instantly get download link after placing the order.

2. Puede adjuntar un archivo a un producto agregando un enlace de descarga directamente a la descripción del producto sin usar la función Productos-e. En ese caso, el visitante no tiene que hacer un pedido, ya que puede descargar el archivo desde la página del producto. Cómo hacerlo:

  • upload your file to StoreFront
  • Agregue un enlace a este archivo a la descripción del producto utilizando el editor HTML.

Does StoreFront support resuming downloads?

Yes, StoreFront supports resuming downloads. However, it only works if you don't limit number of downloads (i.e. StoreFront doesn't need to track them).

Por ejemplo, 

You don't limit number of downloads:

  • a customer starts downloading your file
  • then the customer pauses the download
  • después de que él o ella reanude la descarga, su navegador no descargará todo el archivo de nuevo, solo se descargarán las partes necesarias

Si limita el número de descargas: 

  • el cliente empieza a descargar su archivo
  • luego el cliente pone en pausa la descarga
  • después de que él o ella reanude la descarga, su navegador comenzará a descargar todo el archivo de nuevo.

Does StoreFront have any space and bandwidth limits?

No, StoreFront doesn't limit total space available for e-goods storage and number of their downloads.  The only limitation is the single file size, which can not exceed 100 Mb.  There is no limit for the number of e-goods or downloads, so you can upload and sell as many as you need. However, there is a Fair Usage Policy at StoreFront: we monitor the usage of server sources and their over-usage may result in issuing a warning or applying a limitation to the stores that abuse our system. In other words, as long as you use StoreFront for the intended purpose of selling your e-goods, we won't limit your total amount of storage or traffic.